Xinet
 

How to Contact Xinet


1.
Which of the following best describes your company's primary business?
 
 
Other (Write-In)
2.
How many people are employed in your company?

3.
Who is your Authorized Xinet Integrator:


4.
How do you measure the ROI of your Xinet purchase?


5. Have you interacted with your Authorized Xinet Integrator over the past 12 months?
    • If "yes," please proceed to question #6

• If "no," please skip to question #12
     
6.
How many active Xinet licenses does your organization have installed?





7.
How would you describe your level of satisfaction with your Authorized Xinet Integrator?
 
  1 = Very Unsatisfied                              5 = Very Satisfied
  
 
Overall technical support:
                             
 
Response time to your concerns:
                             
 
Knowledge of products:
                             
 
Updates on new releases:
                             
 
Customer service:
                             


8.
How often do you contact your Integrator for technical support?

9.
How often does your Integrator contact you regarding technical support?

10.
Does your Integrator contact you:

 

11.
Additional comments about your Integrator.
(Write-In)
 

12.
Have you interacted with Xinet technical support over the past 12 months?
 
• If "yes," please proceed to question #13

• If "no," please skip to question #14



13.
How would you describe your level of satisfaction with the following Xinet technical support and products?
 
 
 
  1 = Very Unsatisfied                              5 = Very Satisfied
  
 
Overall Xinet technical support:
                             
 
Response time to your concerns:
                             
 
Knowledge of products:
                             
 
Customer service:
                             
 
Overall use of products in the
Xinet WebNative Suite
 
Xinet FullPress:
                             
 
Xinet WebNative:
                             
 
Xinet WebNative Venture:
                             
 
Xinet WebNative Portal
                             


14.
The pace of Xinet technology keeps up with:



15.
Which of the following Xinet features do you use in your daily work environment?
(Check all that apply)
  Archiving
Contextual Menus
Customized Metadata Fields
Customized Plug-ins w/WebNative
Customized Portal sites
Customized Styles w/WebNative
Drag and Drop from WebNative to InDesign
Drag and Drop from WebNative to Quark XPress
Interactive PDFs with clickable images
Metadata Exporting
Metadata, Keyword Searching and XMP writing
Microsoft Office document previews
Mview previews for InDesign
Mview previews for Quark
OPI Replacement
PDF Image Replacement
PDF/X1-A output
PDF/X3 output
Picture Wrangler for InDesign (CS, CS2)
Picture Wrangler for InDesign (CS3)
Picture Wrangler for QuarkXpress 6
Picture Wrangler for QuarkXpress 7
Preview PDFs made by Xinet RIP
Printable PDFs made by Xinet RIP
Remote Drag and Drop InDesign
Remote Drag and Drop QuarkXPress
Transaction Logging
Triggers and Actions
Uploader functionality
Versioning Plug-in for Adobe Photoshop

16.
Do you use WebNative for internal users, external users, or both?
 



17.
How frequently do you use the following to receive information about new Xinet features and services?
 
 
  1 = Never                                5 = Very Frequently 
 
 
Authorized Xinet Integrator
                       
 
Colleagues/Word of mouth
                       
 
On-line Forums
                       
 
Tradeshows/Conferences
                       
 
Xing End User Newsletter
                       
 
Xinet Staff
                       
 
Xinet Website
                       
 
Xinet Users Group (XUG)
                       
 
Other (Write-In)





18.
How frequently do you use the following to receive industry information?
 
  1 = Never                                5 = Very Frequently
  
 
Magazine/Trade Journals
1       2      3      4      5
 
Colleagues/Word of mouth
1       2      3      4      5
 
On-line Forums
1       2      3      4      5
 
Tradeshows/Conferences
1       2      3      4      5
 
Xinet User Group
1       2      3      4      5
 
Other (Write-In)




19.
If you marked "4" or "5" on “Articles in magazine/trade journals” or “Online forums,” please list those publications.

20.
Additional comments about Xinet service or products.

Win an iPod Touch!
 

Thank you for taking the time to let us know how Xinet and our Integrators are doing. Your feedback will help us deliver higher quality services and products to you and customers like you.

We appreciate your participation and invite you to enter our drawing for one of two 8GB Apple iPod Touch's. There will be two drawings for the 8GB iPod Touch. A random drawing will be held for the first 100 participants who complete their contact information with the survey. The first will be drawn from the first 40 people who fill out the survey. The second will be drawn from the next 60 participants who complete the survey. In order to qualify for the drawing, you must fill in all the information below (unless it is marked "if applicable"). Incomplete contact information will nullify your entry for the random drawing. Detailed regulations are below.


 
Full Name:
 
 
Company:
 
 
Parent Company (if applicable):
 
 
Title:
 
 
Phone Number:
 
 
Email:
 
 
Xinet Serial Number(s) :
 

 
 

 

Xinet iPod Touch Drawing Rules & Regulations

One winner for each 8GB iPod Touch will be selected in a random drawing by Xinet, Inc. whose decisions are final on all matters relating to this promotion. The drawing will be held on or about 4/18/08 from among all eligible entries received from 10:00 AM (PST) on 3/10/08 through 11:59 PM (PST) on 4/11/08. Odds of winning will depend upon the number of eligible entries received. Potential winners will be notified by telephone. Three attempts will be made to contact each potential winner via phone within 48 hours from the time winner selection was accomplished. If unable to reach a potential winner within this time frame, he/she will be disqualified and an alternate will be selected. No messages will be left on answering machines.

The prize is a 8GB iPod Touch (retail value $299). By accepting prize, winner agrees to hold Xinet, its respective directors, officers, employees and assigns, harmless against any and all claims and liability arising out of use of prize. Winner assumes all liability for any injury or damage caused, or claimed to be caused, by participation in this promotion or use or redemption of prize.

GENERAL RULES: The drawing is open to current licensees of Xinet FullPress, Xinet WebNative, Xinet WebNative Venture and or Xinet WebNative Portal. Void where prohibited by law. Employees of Xinet, Inc., any of their respective agents, affiliates or subsidiaries, and the immediate family members and/or those living in the same household of each are not eligible. No substitution or transfer of prize by winner permitted. All federal, state and local income taxes are the sole responsibility of winner. All federal, state and local laws and regulations apply. Return of any prize/prize notification as undeliverable will result in disqualification and an alternate will be selected, time permitting. Xinet reserves the right to substitute prize of equal or greater value. By participating in this promotion, entrants agree to be bound by these rules. Xinet reserves the right to prohibit the participation of an individual if fraud or tampering is suspected, or if the individual fails to comply with any requirement of participation as stated herein or with any provision in these official rules.

Proof of submitting entries will not be deemed to be proof of receipt by Xinet. Any use of robotic, automatic, programmed or the like methods of participation will void all such submissions by such methods.

For name of winner, send a self-addressed, stamped (#10) envelope to: Xinet Marketing “Survey Winner”, 2560 Ninth Street, Suite 312, Berkeley, CA 94710, to be received by 4/1/08.

© 2008 Xinet. Xinet, FullPress and WebNative are registered trademarks of Xinet, Inc. All other trademarks are the property of their respective owners.


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